Shipping policy
Processing Times
All orders are processed within 1–2 working days (Monday–Friday, excluding public holidays).
You will receive an email confirmation once your order has been shipped.
Shipping Rates & Delivery Times
All deliveries are shipped out as per the customer's choice upon product purchase.
Delivery times are estimates and may vary due to postal delays or seasonal demand.
International Shipping
We currently ship internationally. Please see delivery costs at check out.
Order Tracking
Once your order has been dispatched, you’ll receive a tracking number (if applicable) via email.
Shipping Address
Please ensure your delivery address is correct at checkout.
We cannot be held responsible for lost parcels due to incorrect or incomplete addresses.
Lost or Delayed Parcels
If your order hasn’t arrived within 10 working days of dispatch, please contact us at contact@quillwoods.com, and we’ll investigate with the carrier.
Contact
If you have any questions about your order or our shipping policy, please email us at contact@quillwoods.com.